Privacy Policy
Last Updated: December 21, 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service and the choices you have associated with that data.
Broadcast Media Networks LLC (“us”, “we”, “our”, and/or “Company”) doing business as IVOX+ by license of IVOX PLUS, LLC operates the www.ivoxplus.com, www.ivox.plus, and www.ivoxplus.co.uk website(s), which include video on demand, streaming television, radio, terrestrial broadcasts, mobile applications, and OTT streaming services with content that may be provided by or rebroadcast through or from third parties (collectively hereinafter, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
The Company takes your privacy seriously. We do not rent, sell or share your personal information with 3rd parties, except as listed below. The Company provides you with the opportunity to review, remove and modify any personal information that you provided previously under the Data Protection Act 1998, please contact us directly by email to make changes to your personal information. You may also update your personal information by logging into your account and updating your details by clicking your username at the top right of the page then clicking Settings.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions of Use.
We collect information about you in the following ways:
● Account Information: When you create an account, we collect your name, email address, password, and payment information (e.g., credit card details processed through third-party payment processors).
● User Content: If you submit reviews, ratings, or comments, we collect this content.
● Communications: If you contact us (e.g., via email or support forms), we collect the information you provide.
● Usage Data: We collect information about your interactions with the Service, such as the Content you view, search queries, and features you use.
● Device Information: We collect details about your device, including IP address, browser type, operating system, and device identifiers.
● Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on the Service, personalize your experience, and analyze usage trends. You can manage cookie preferences through your browser settings.
1.2.1 Examples of Cookies we use
· Session Cookies: We use Session Cookies to operate our Service.
· Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
· Security Cookies: We use Security Cookies for security purposes.
We may receive information about you from third parties, such as social media platforms (if you log in via a third-party service) or analytics providers, to enhance the Service.
We use your information to:
● Provide, maintain, and improve the Service, including personalizing Content recommendations.
● Process payments and manage your subscription.
● Communicate with you, including responding to inquiries and sending service-related notices (e.g., billing updates).
● Analyze usage trends to enhance user experience and develop new features.
● Detect, prevent, and address fraud, security issues, or violations of our Terms of Use.
● Comply with legal obligations and protect our rights.
We also use your information to:
· Provide and maintain the Service
· Notify you about changes to our Service
· Allow you to participate in interactive features of our Service when you choose to do so
· Provide customer care and support
· Provide analysis or valuable information so that we can improve the Service
· Monitor the usage of the Service
· Detect, prevent and address technical issues
We do not sell your personal information. We may share your information in the following circumstances:
● Service Providers: We share information with third-party vendors (e.g., payment processors, hosting providers, analytics services) who assist us in operating the Service. These providers are contractually obligated to protect your information.
● Legal Requirements: We may disclose information if required by law, such as in response to a court order, subpoena, or government investigation.
● Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
● With Your Consent: We may share information with third parties if you explicitly consent (e.g., connecting your account to a social media platform).
● Account Information: You can update or delete your account information through your account settings. Note that some information may be retained for legal or operational purposes.
● Cookies: You can disable cookies through your browser settings, but this may affect the functionality of the Service.
● Marketing Communications: You can opt out of promotional emails by clicking the "unsubscribe" link in those emails.
● Do Not Track: The Service does not currently respond to "Do Not Track" signals.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
The Company operates globally, and your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws.
· The Company is located in the United States, with a separate Company in the United Kingdom. If you are visiting our website, setting up an account with us, or otherwise providing us with your information, you should know that your information will be processed in the United States and/or the United Kingdom, and the United States’ privacy laws and those of the United Kingdom may be different from the laws applicable where you are located.
· If you are located in the European Union, we process your data only to the extent needed to provide you the services or products you have purchased, including by administering your account with us and keeping you updated about events and news related to the Company.
· Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Service is not intended for users under 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.
We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, or enforce our agreements. When information is no longer needed, we delete or anonymize it.
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
● Accessing or obtaining a copy of your data.
● Correcting inaccurate or incomplete information.
● Requesting deletion of your data.
● Objecting to or restricting certain processing activities.
● Withdrawing consent (where processing is based on consent).
To exercise these rights, contact us at datasupport@ivoxplus.com. We will respond within the timeframes required by applicable law.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after such updates constitutes acceptance of the revised Privacy Policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
● Email: datasupport@ivoxplus.com
Thank you for trusting the Company with your information. We are committed to keeping your data safe and providing a great experience. The Company, is committed to protecting your privacy. When you sign up for free if a free sign up is available, and/or a free trial, or make a purchase of the Service, or if through other apps or in app purchases, you will be asked to provide personal information such as your name, e-mail address, billing address, or credit card number. We only require the information we need to complete your request, and we only use that information as necessary to fulfill the requirements of the Service, including, for example, processing your order, adding you to our e-mail lists, establishing you as a registered user of the Service, or resolving customer service or technical problems that affect your account.
We may also contact you from time to time with information we think is important to all of our users or customers. Except for the name associated with your credit card and information about the transaction (e.g., time of transaction, amount), credit card information is collected directly by a third-party payment vendor and is not received or stored by us.
Each time you visit the Service, we automatically collect certain information about your device and your interaction with the Service. This may include your viewing activity, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system, date/time stamps, and related metadata.
Some of the personal information you provide may be shared with authorized service providers involved in operating the Service. For example, we use third party OTT service providers and software to power the Service and provide assistance in certain areas of customer support.
Our authorized service providers may also include payment providers, email service providers, and analytics companies, such as Google Analytics to learn about how our site is being used, but we do not capture the personal information you provide to us in those programs.
We make reasonable efforts to ensure that any third-party contractor only uses the data we provide to perform the services we have contracted for and to protect the data at least as much as described in this policy. Although we may make reasonable inquiries to determine that such other organizations maintain website privacy policies comparable to ours, we are not responsible for the enforcement of such policies.
Administration of the Service and compliance with law
We may disclose or access account information for administrative and other purposes that we believe are necessary to develop, maintain, and improve our products and services. We also may disclose your personal information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process.
You can review and change your personal information
We encourage users to update and edit their personal information and keep it current by notifying us of any changes. In certain jurisdictions, such as the European Union, you may have a right to access, correct, port, or even erase the data we have about you. To make such a request, contact us at privacy@ivoxplus.com.
Security used to protect your information
We take commercially reasonable steps to maintain the security of customer information via a variety of access controls, including password protection, electronic firewalls, and data encryption. However, no mode of transmission or method of storage can be completely secure, so the Company cannot guarantee the security of such information.
Other organizations linked to our website(s).
We may provide links to other websites, but the Company is not responsible for the privacy policies, terms and conditions of use, or content of those websites. We encourage you to familiarize yourself with the privacy policies and terms and conditions of use of linked websites. If you agree to provide information to such companies, that information will be subject to their privacy policies.
Contact Information
If you have any questions or concerns about this policy, services or features, please don’t hesitate to contact us at support@ivoxplus.com